Can I pick up my items from the warehouse?
Orders cannot be picked up from our warehouse. Our warehouse is not open to the public for any reason and only authorized personnel are allowed.
Orders cannot be picked up from our warehouse. Our warehouse is not open to the public for any reason and only authorized personnel are allowed.
If you need to change your address, please reach out to us as soon as you can. Orders are processed immediately but we will do our best to assist. If your order has already been processed there is nothing we can do and you will have to contact the co
Unfortunately, this is not possible.
We can only ship to P.O. boxes in the United States.
Orders are typically shipped within 3-6 business days. However, due to the current logistics environment, orders may take up to 14 business days to be shipped - this excludes weekends and holidays. We will email you a confirmation once it ships and t
We begin processing orders immediately in order to ship as quickly as possible. At this time, we cannot change any orders once they are placed. We recommend repurchasing the product you are interested in, while separately processing a return.
No, we can only accommodate standard shipping.
Unfortunately, we do not offer gift wrapping services or any special handling at this time.
Please email us if your package hasn’t arrived after two days from when it was marked delivered.
We need this document to properly file a claim on your behalf. If your order is lost, we have to report it to the shipping courier. By signing and returning the affidavit you are confirming the details of your lost package.
Due to updated COVID policies, Signature Required can no longer be enforced by the courier. In light of this, our packages are no longer sent with this option. Please keep an eye on your tracking number to make sure you don’t miss your delivery.